CSI Electrical Solutions logo with large 'CSI' and smaller 'Electrical Solutions' text.

Warranty Terms.

1. Workmanship Warranty

  • CSL Electrical Solutions provides a 10-year warranty on workmanship for all electrical, lighting, and air conditioning services.

  • This warranty covers defects resulting directly from installation practices by CSL Electrical Solutions.

2. Manufacturer’s Warranty

  • All materials and parts are covered by their respective manufacturer warranties. CSL Electrical Solutions is not liable for manufacturer defects but will assist in facilitating claims where possible.

3. Ongoing Maintenance

  • To maintain warranty coverage, all maintenance and servicing must be carried out by CSL Electrical Solutions Pty Ltd. If any maintenance, servicing, or repair work is performed by another company or individual, this will void the workmanship warranty in full.

3. Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, vandalism, pests, or negligence.

  • Modifications, repairs, or tampering by anyone other than CSL Electrical Solutions.

  • Power surges, lightning strikes, storm damage, or other force majeure events.

  • Lack of routine maintenance or failure to follow provided care instructions.

  • Cosmetic issues or faults reported outside the applicable warranty period.

4. Making a Claim

  • Warranty claims must be submitted in writing with proof of purchase.

  • CSL Electrical Solutions reserves the right to inspect and assess any reported defect before carrying out repairs or replacements.